Tag: Hospital

21 Nov 2016
Patient Portal

Patient portal – why a hospital or clinic must provide this access

Over the last few years, the end user is getting more and more informed and intelligent. The ever pervasive internet and the explosion of the knowledge base have helped spur this transition to a savvier user.

Two more factors are driving this revolution.
1) The compliance needs of certain governments to ensure every citizen is on an electronic patient portal
2) The pressure on the bottom line for hospitals and clinics forces them to find ways to educate the patient and reduce his visits to the hospital which have become a huge burden to the Governments.

While most of the patient portal solutions in the last few years mainly dealt with patient reports and information relating to the visits of the patient, of late solutions are emerging whereby the patient has access to even radiology images.

The spin off benefit for the patient is that he has access to his clinical reports, lab test results, and sometimes images which he can share with another doctor for a second opinion.

In the good old days when a patient walked into an imaging center or an outpatient facility in a hospital and had an XRAY procedure done, he would be receiving an XRAY film immediately or in a few days. This later was replaced by CD’s which had a nice picture of the facility on top and images and reports inside. There was also a low end viewer which opened the images automatically.

While this saved the enterprise hundreds and thousands of dollars (you could now add multiple images from CT or MRI) and was a great marketing tool, it still meant the patient had to have the CD on him all the time if he wanted to share the information. The enterprise also had to invest in automated CD solutions which were mechanical devices and prone to failures.

All the pressures mentioned at the beginning of this article forced vendors to find a more practical and useful solution for the patient.

Today a patient can walk away with nothing but still have access to everything!
He can log into his secure private patient portal and

  • View images with a powerful viewer
  • View reports of the doctor
  • Upload his own documents
  • Share information with his family
  • Share reports and images with another specialist for a second opinion

All this can be done from anywhere and at any time using any browser on his computer or mobile device.
He could get relocated to say Indiana from Arizona and still meet his doctor and have all the information at his fingertips. He does not have to carry any documents or CD’s or films.
From an enterprise point of view this provides a better quality of patient care. The RIS/PACS they invested in would be archiving the images and reports anyway and all they need to do now is to find a cost effective way of sharing this with the patient.

The recent patient portals provide this facility and with the falling prices of hardware and software these features are becoming lot more affordable now than before.

The hospital and clinics win because they have reduced their costs and provided more benefits to the patient. The patient wins because he or she now feels they received their money’s worth and the access to their information at any time makes them more secure.
Everyone is happy!

30 Sep 2014
Cloud Computing

Cloud Computing Architecture

A pie in the sky or a really useful technology?

Healthcare enterprises are adopting the cloud computing architecture and cloud computing services, with open arms. While initially there were concerns about security on the cloud server, over the last few years, all these doubts have been cleared and the cloud-based solution is here to stay! Here are some advantages of cloud-based computing.

If you are:
1) A hospital wanting to share images with another hospital
2) A Radiologist wanting to view studies and dictate a report from anywhere at anytime
3) A referring physician who wants to look at a Radiologists report and discuss the procedure with a patient
4) A transcriptionist who wants to transcribe a dictation of a Radiologist
5) A management executive who wants to constantly look at business analytics and create strategies
6) A patient who wants to receive a report of a recent exam

Then the chances are that you are doing all this via the cloud. It could be a private cloud, a hybrid cloud or a public cloud.

What unique advantages do cloud technology and cloud hosting offer my business?
No hardware and software costs
No cost of ownership and maintenance (24×7 support)
No worries about archiving and backup
Latest version of software, operating system, hardware
Common platform for radiologists, physicians for sharing
Low cost, pay per use, good cash flow
The images are stored as per HIPAA compliance needs and are available for 7, 14 or 21 years. The entire cloud computing architecture is replicated in real time across a different geographical territory to enable disaster management. In addition, the images show up as PRIORS when a physician or a radiologist views the recent study of a patient thereby making a diagnosis simpler and easier. Most importantly the end user does not have to worry about maintenance of the hardware. This is a huge cost saving for both the large healthcare enterprise as well as the small clinics.

With cloud computing architecture and cloud computing services, the end user can now focus on his business and forget the rest !